Blog
Straight talk about selling through conversation — no marketing fog.
Sales & customer support
Chatbot for an online store: what it does and how to choose
A chatbot for an online store searches your catalogue, shows products and adds them to the cart. See what it cannot do and how to test one.
Sales & customer support
Live chat vs chatbot: count the hours before you choose
Live chat vs chatbot for a small store: count the staffed hours, see what a bot handles alone and when a customer must reach a human.